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WE ARE CELEBRATING! This week marks the second anniversary of the start of the daily emails. We are republishing that first week of emails because they are still so relevant.

April 9, 2020
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Colleagues,

Yesterday we looked at three strategies for helping those you serve:

• Be fully present
• Ask reflective questions
• Provide quality feedback

 
I encouraged you to apply one of those strategies yesterday. Today, ask yourself these three reflective questions:

• What went well?
• What surprised you?
• What would you change?

 
You can double the value of your reflection by clicking here to open an email to me and type out some bullet points!
 
 
Cheers!
 
Frederick