Following up on golden nuggets!

Colleagues,
 
Yesterday I shared an example of a 5-minute coaching (5-mc) session and noted that there was a golden nugget. The session went like this:
 
Me (the coach): I really enjoyed seeing you teach today. Tell me, what did you think went well?
 
Teacher: Students were really engaged and learned the topic.
 
Me: What is something that surprised you?
 
Teacher: One of the students who is usually quiet was really engaged and did better than I would have expected.
 
Me: That’s wonderful! Is there anything that you would do differently?
 
Teacher: I don’t think so. I was using a new teaching strategy and I need to do it more.
 
Me: I’m glad you had so much success. I look forward to being able to visit again soon.
 
The golden nugget was in the answer to the question “what surprised you?” The teacher noted that a particular student performed better than normal. If you aren’t an educator, you can think of this result as being a better outcome for a patient or a more satisfied customer or very successful sales call.
 
This is something to revisit later by asking the teacher: What did you do that helped the student be more successful? In other words, what did the person do that improved the outcome? 
 
Asking this question helps people identify successful practices and connect them to positive outcomes, thereby increasing the likelihood that the person will use those effective practices again!
 
Reflect: How could I build 5-minute coaching into my daily work so that I was consistently using it with my people?
 
Bonus: If this has benefited you, please consider “thanking” me by sharing an example. You can click here to email me right now.
 
Do good and be well,
 
Frederick