Do you remember what an SOP is?

Colleagues,

MVP: SOPs are important tools that increase efficiency and quality
 
Someone asked me last week what an SOP was, so that’s a signal for me to review it.
 
A standard operating process or procedure (SOP) is a set of directions for completing a task.
 
I have a simple SOP for video calls. I open the SOP and it tells me exactly what I need to do. Things like:

• Check my appearance
• Get a full glass of water
• Silence messages
• Tell people in my space that I am getting on a call
• Turn on the mic!

 
It also tells me what to do at the end of the call.
 
Among the benefits of this SOP:

• I don’t need to waste brain power remembering the steps
• I won’t forget steps
• I will be more consistent in the quality of my calls

 
SOPs save time and energy and increase quality and consistency.
 
If you’d like to see my video call SOP you can get it here.

Cheers!

Frederick