MVP: SOPs are important tools that increase efficiency and quality
Someone asked me last week what an SOP was, so that’s a signal for me to review it.
A standard operating process or procedure (SOP) is a set of directions for completing a task.
I have a simple SOP for video calls. I open the SOP and it tells me exactly what I need to do. Things like:
It also tells me what to do at the end of the call.
Among the benefits of this SOP:
SOPs save time and energy and increase quality and consistency.
If you’d like to see my video call SOP you can get it here.