Are you ready?

Colleagues,

At some point today, you will encounter someone who is in desperate need of a lighthouse.
 
Can you be that lighthouse? What does that even mean? What does it look like?
 
We’ve talked about concrete leadership behaviors this week. Here is how you become a lighthouse:

• Smile: all the time. Do this even with a mask, as smiling with your face will also show through your eyes.
• Use names: Try to always say a person’s name. If just passing by, simply smile and say, “Good morning Ms. Jones!”
• Positive comments: Make as many positive comments to people as possible. Be as specific as possible.
• Be present: 
  • When you are with someone, block out everything else, face them and look at them.
  • When passing by, for one-three seconds, focus on them as the only person in the world.

 
You can apply the same behaviors to virtual meetings but look into your camera to convey the sense that you are looking directly at the person (or people).
 
At the end of today, reflect on these three questions:

1. In what situations did you do well?
2. If there were situations where you struggled, what might have been the reason?
3. What is the most challenging aspect of lighthouse for you?

 
Do good and be well,
 
Frederick