Frederick Buskey
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Archimedes understood this, do you?

12/15/2023

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Colleagues,

MVP: Small consistent change makes things better. Use principles of leverage to make change easier.

Note: This week’s messages are about leading in highly stressed organizations. I will be breaking my 300-word limit this week. Don’t feel compelled to read this week’s messages if they don’t apply to you. Look at the MVP and decide, and don’t feel guilty for not reading. Priorities, right?

One of the change processes I teach is the four principles of leverage. The concept is modeled after the phenomena in physics in which we can decrease the amount of effort (force) needed to move a load using a lever and a fulcrum.

Some details:
  • The load is reflected by both how much it weighs and the distance we want to move it.
  • The effectiveness of the lever is primarily dependent on two things: 
    • The length of the lever (longer is better)
    • The placement of the fulcrum to the load (closer is better)
  • The variables relating to load, lever, and fulcrum all impact the amount of effort required to move the load.

In any organization, the easier we can make change, the more likely it is for that change to take place. In the organization experiencing extreme turbulence, people’s capacities for giving more effort is so diminished that change must occur in very small increments which require small amounts of effort.

To bring change in challenging circumstance, we need to:
  • Decrease the load by making the change a small one
  • Increase the lever by making simple plans
  • Move the fulcrum closer to the load by focusing on root problems instead of symptoms

Doing each of these decreases the amount of effort required. It also means the change will occur more quickly.

A small yet immediate positive change is worth far more than a delayed big change.

By creating a series of small changes that gradually improve the situation, we can slowly begin to make progress.

An added bonus is that a series of small changes has an outsized effect on culture as it creates a sense of progress and a belief that the situation can improve.

In summary, if you are leading an organization experiencing severe or extreme turbulence:
  • Help everyone clearly understand the challenges and why the challenges exist.
  • Help your leaders take better care of themselves and then be present for people in the organization.
  • Look for ways to grow and support people in small ways.
  • Use the four principles of leverage to make incremental changes to improve the situation.

One other thing – just because your organization isn’t experiencing extreme turbulence doesn’t mean there aren’t people within your organization who are experiencing extreme turbulence. This roadmap for helping your organization can also work when helping an individual.
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Today’s intention: There was a lot here this week. Think about what resonated with you, what felt real, and what didn’t. Identify one idea you can take and apply to your own leadership. Bonus points if you share it with me; I would love to hear from you what you thought the most valuable thing was this week.

Cheers,

Frederick
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PS: If you are a school or teacher-leader interested in helping teachers excel at developing strong classroom cultures, check out my free course on the Foundations of Classroom Culture. You will find a systematic integrated approach to building relationships, managing the classroom, and responding to safety events. Give yourself about five minutes to log into the course as there is a brief on-boarding process. There are five video lessons, each about 12 minutes long.
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Are growing and supporting the same?

12/14/2023

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Colleagues,

MVP: We can grow people and we can create support by improving the organization.

Note: This week’s messages are about leading in highly stressed organizations. I will be breaking my 300-word limit this week. Don’t feel compelled to read this week’s messages if they don’t apply to you. Look at the MVP and decide, and don’t feel guilty for not reading. Priorities, right?

We are now in stage three of managing chaos. One of the primary roles of leadership is to help people be able to do their jobs better. We do this in two ways:
  1. Growth, which refers to improving their knowledge, skills, dispositions, and health.
  2. Support, which refers to increasing alignment of purpose, structures, and resources to make it easier for people to do their work.

Growth is focused on the person, while support is focused on the system.

As we take care of ourselves and are better able to be present, we will gain insight from others as to where the biggest friction points are. Using the principles of leverage (see tomorrow), we can chip away at the friction.

Again, we aren’t going to make everything great, but we can ease the pain, which should lead to a situation that is more sustainable (from extreme down to severe turbulence).

We can grow people by:
  • Teaching them to use a tech tool to cut down the time it takes to complete repetitive tasks.
  • Providing them with new knowledge that will help them better tackle a critical problem.
  • Helping them gain some different experiences that help them to view the people they serve through a different perspective.
  • Using coaching techniques to help them become more reflective.

We can support people by:
  • Using language and emphasizing work that is aligned to people’s reasons for joining the organization (purpose).
  • Eliminating tedious tasks that serve little purpose (structures and resources).
  • Implementing times to celebrate and acknowledge small wins (structure).
  • Decreasing the number of meetings (resources).

Tomorrow we’ll look at a framework for how to lead change in an organization whose extreme turbulence can make change catastrophic.
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Today’s intention: Growth is about people, support is about systems. If you could learn one thing to improve your own situation, what would it be? If you could make one change in the purpose, structures, or resources in your organization, what would it be?

Cheers,

Frederick
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PS: If you are a school or teacher-leader interested in helping teachers excel at developing strong classroom cultures, check out my free course on the Foundations of Classroom Culture. You will find a systematic integrated approach to building relationships, managing the classroom, and responding to safety events. Give yourself about five minutes to log into the course as there is a brief on-boarding process. There are five video lessons, each about 12 minutes long.
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Four habits of highly effective leaders? They aren’t what you think.

12/13/2023

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Colleagues,

MVP: When times are bad, you need to double down on taking care of yourself. It is the first step to taking care of others.

Note: This week’s messages are about leading in highly stressed organizations. I will be breaking my 300-word limit this week. Don’t feel compelled to read this week’s messages if they don’t apply to you. Look at the MVP and decide, and don’t feel guilty for not reading. Priorities, right?

We’ve used two models to establish that an organization I’m working with is experiencing extreme turbulence due to misalignment in multiple organizational dimensions.

Once everyone in the organization understands and can describe the situation in common language, we can begin to do something about it. Remember, our goal is to make things “suck less” not to fix stuff.

Four things we can do:
​

First, we need to take care of ourselves. Earlier this year I discussed four essentials:
  1. Build a support network
  2. Create and execute a great morning routine
  3. Build habits to be able to cleanly transition from work to home
  4. Schedule time for reflection

In the midst of chaos, all of those things become more difficult, and the less we do them, the less resilience we have and the less able we are to begin each day in our best condition. If we aren’t at our best and aren’t able to bring our A game, how can we lead an organization out of the hardest of circumstances?

Second, by understanding the situation, we should be able to help leaders stop judging the people they lead in negative terms. When things are bad, virtually nobody is going to be bringing their A game (including you if you don’t invest in self-care 😉), and some people may struggle to bring even their C game. Under stress, it can be natural for leaders to focus on people who are underperforming and put pressure on them to improve, but this is counterproductive as people are already under extreme pressure. Adding more just makes it worse.

Third, when we stop judging, we can begin to focus on understanding, and when we understand, we can begin to make incremental improvements.

Fourth, when we bring our A game, we can bring our calm and our presence. We can be still and present with others, and create a calming effect on the situation. This is the step which moves us from reacting to responding. Presence also allows us to be better listeners and, in the listening, we will begin to find opportunities to make baby steps towards alignment.

Today’s intention: Think about the relationship between self-care and being able to be calm and fully present for others.

Cheers!

Frederick
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PS: If you are a school or teacher-leader interested in helping teachers excel at developing strong classroom cultures, check out my free course on the Foundations of Classroom Culture. You will find a systematic integrated approach to building relationships, managing the classroom, and responding to safety events. Give yourself about five minutes to log into the course as there is a brief on-boarding process. There are five video lessons, each about 12 minutes long.
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It’s not “Airplane!” the movie, but it might feel like it.

12/12/2023

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Colleagues,

MVP: Understanding extreme turbulence is the first step to doing something about it.
Note: This week’s messages are about leading in highly stressed organizations. I will be breaking my 300-word limit this week. Don’t feel compelled to read this week’s messages if they don’t apply to you. Look at the MVP and decide, and don’t feel guilty for not reading. Priorities, right?

Yesterday I mentioned there were two frameworks to help us understand the situation in the organization where so much was out of alignment. The visual for the six dimensions is below as I forgot it yesterday.
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The second framework (also below) was developed by my good friend Dr. Steven Gross, Professor Emeritus at Temple University and one of the nicest human beings you will ever meet. Steven borrowed the levels of turbulence used to describe safety conditions for aircraft and applied it to understanding organizations.

When you merge the two frameworks together, you get both the visual and language to be able to describe what is happening in the organization.
​

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This matters for several reasons:
  • Once we can all see what is happening, and we have the common language, we can begin to talk about the problem, and the ways to make it better, in accurate terms that all of us understand. The ability to communicate with clarity about a stressful situation is huge.
  • By understanding where we are, it helps people gain some clarity on the next steps. In conditions of extreme turbulence, many people talk about getting back to normal or “the way things were.” They are referring to the state of no or light turbulence. However, organizations cannot move from extreme to light turbulence! Extreme turbulence means the organization is on the brink of collapse. Note that collapse doesn’t mean the organization will cease to exist, it means that it will be unable to carry out its core mission. If you are in a school and 50% of your teaching force leaves in one year, along with all of your leadership, your school is not going to be a place of learning the next year. Extreme turbulence is the place where people are just trying to survive.
  • Once we understand where we are, and have the language to talk about it, we can begin to think about what realistic options there are for moving from extreme to severe.

One other thing: I have seen leaders react to extreme turbulence by introducing a big change. It may be true that, at some point, a big change is necessary, but during extreme turbulence is not the time! As I said yesterday, change in the midst of extreme turbulence should not be focused on fixing things, but merely on making things “suck less.”

Tomorrow, we look at the steps leaders can take immediately in the midst of chaos to improve the situation.

Today’s intention: If you were to ask your colleagues what level of turbulence your organization is at, what would they say? Would there be widespread agreement on the level? Would some units differ from others?

Cheers!

Frederick
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PS: If you are a school or teacher-leader interested in helping teachers excel at developing strong classroom cultures, check out my free course on the Foundations of Classroom Culture. You will find a systematic integrated approach to building relationships, managing the classroom, and responding to safety events. Give yourself about five minutes to log into the course as there is a brief on-boarding process. There are five video lessons, each about 12 minutes long.
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Hang on Ern, it’s going to be a bumpy ride!

12/11/2023

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Colleagues,

MVP: Mis-alignment between people, purpose, structures, and resources creates stress

Note: This week’s messages are about leading in highly stressed organizations. I will be breaking my 300-word limit this week. Don’t feel compelled to read this week’s messages if they don’t apply to you. Look at the MVP and decide, and don’t feel guilty for not reading. Priorities, right?

Last week I had a conversation with a leader whose organization has undergone dramatic changes. They are understaffed and short on qualified applicants to fill vacancies. The scope of their work has been expanded, and the needs of the people they serve are at an all-time high.

And, this organization serves a function in which, if they fail at their mission, people’s lives are at stake.

As I begin thinking about how to support this leader, and the remarkable people working in the organization, I’m thinking about some principles to guide my work. I want to share them with you as they are relevant for many leaders at this time.

First, we need to understand what’s happening, and there are two frameworks critical to doing this.

The six dimensions of organizations describes organizations and leadership through an alignment lens. When the four organizational elements of people, purpose, structures, and resources are aligned, the internal forces (culture) are positive.

In contrast, misalignment creates friction and negatively impacts culture. 

In a worst-case scenario, people don’t have the skills they need, the organization is understaffed, there are rules, requirements, and policies in place which make it harder for people to do their work, and there is a disconnect between what people perceive their mission to be and what messages and policies are suggesting the purpose is.

In the situation I’m working on, external forces have increased the amount and intensity of need for the clients the organization serves. Concurrently, funding has been cut and the labor shortage is making it hard to hire qualified people.

In sum, there is a high degree of misalignment, creating difficult working conditions and a negative culture.

The first step to making things better is to understand what is happening and why it is happening.

Understanding the situation through the six dimensions framework allows us to begin untangling the multiple issues so we can tackle small pieces and begin looking at some incremental improvements.

More importantly, understanding how and why we are in the situation creates a mindset shift from trying to fix the organization and bring it back to normal, to understanding there is no going back, only going forward. This mindset shift moves us from regret, anger, and fixation to a place where we can begin to look for possibility and opportunity – not to make things glorious, but to make the situation “suck less.”

Not my normal daily email, but you read this far and I thank you. Hopefully it has your wheels turning.

Bonus: Let me know what movie today’s subject line is from by replying to this email. Yes, there is a prize.


Today’s intention: Think about the core idea that mis-alignment creates friction. Listen to people and search for friction in your work today, then work backwards to think about where the misalignment is.


Cheers,


Frederick
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PS: If you are a school or teacher-leader interested in helping teachers excel at developing strong classroom cultures, check out my free course on the Foundations of Classroom Culture. You will find a systematic integrated approach to building relationships, managing the classroom, and responding to safety events. Give yourself about five minutes to log into the course as there is a brief on-boarding process. There are five video lessons, each about 12 minutes long.
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  • Resources
    • The Assistant Principal Podcast >
      • Frederick's Featured Podcasts
    • Daily Emails
    • Free Resources
  • reclaiming purpose
  • Support and Services
    • Testimonials
    • Strategic Leader Academy >
      • Building Classroom Culture
    • Coaching
    • Speaking