This week we dive into the second key of leading strategically, focusing on problems instead of symptoms.
Problem identification is part of a larger model called the Strategic Action Cycle (SAC). A full SAC training spend 1 ½ days on problem identification, so this week’s emails will just scratch the surface.
In our simplified process we may still get to the root problem, but sometimes we’ll only find hidden symptoms and that’s okay. Any incremental improvement is a win.
We will dig into the four parts of the process beginning tomorrow, but here is an overview:
If you only take away two things from the week, they are: